FAQs
At Plus Gaming, we offer top-tier services for gaming PCs, including repairs, maintenance, upgrades, and custom builds. Located in Ballarat, Victoria, we cater to local and nationwide customers. Our expert team handles everything from diagnostics and hardware repairs to performance optimization and custom water cooling solutions.
We specialize in creating high-performance custom gaming PCs and offer ready-to-race racing simulators, gaming laptops, PC parts, and accessories from leading brands. Whether you need a custom build or want us to assemble your provided parts with our BYP service, we ensure quality and reliability.
For inquiries or support, contact us. Visit Plus Gaming for all your gaming PC needs and experience exceptional service and products.
Frequently Asked Questions
What services does Plus Gaming offer?
Plus Gaming offers a wide range of services including PC repairs, maintenance, upgrades, custom PC builds, and a BYP (Bring Your Parts) service. We also specialize in custom gaming PCs, racing simulators, gaming laptops, PC parts, and accessories.
Where is Plus Gaming located?
Plus Gaming is primarily an online business, but we do have a click and location located at 112 Doveton St South, Ballarat Central, Victoria, Australia. We welcome both local and nationwide customers.
Can I ship my PC parts to Plus Gaming for assembly?
Yes, we offer a BYP (Bring Your Parts) service. You can ship your components to us or bring them to our store, and we will assemble your PC.
** PC Parts must be in new condition, please contact us for more information.
How long does it take for Plus Gaming to build a custom PC?
The expected turnaround time for a custom PC build is 5-7 days. This includes consultation, component selection, assembly, testing, and optimization.
Do you offer warranty on custom-built PCs?
Yes, all our custom-built PCs come with a 2 year hardware warranty and ongoing support to ensure optimal performance.
What brands of gaming PCs and accessories do you sell?
We offer products from leading gaming brands, ensuring top-tier performance and reliability. Our selection includes hardware from:
- ASUS ROG (Republic of Gamers): Renowned for high-performance motherboards, graphics cards, and gaming peripherals.
- MSI (Micro-Star International): Famous for gaming laptops, motherboards, and graphics cards.
- Corsair: Known for high-quality PC components such as RAM, power supplies, and cooling solutions.
- Razer: A top choice for gaming peripherals like keyboards, mice, and headsets.
- Gigabyte: Offers a wide range of motherboards, graphics cards, and other PC components.
- See here for more of the best brands
What is the starting price for a custom PC build?
The starting price for a custom PC build varies based on the components and specifications. Please contact us for a detailed quote.
Do you offer ready-to-race racing simulators?
Yes, Plus Gaming offers ready-to-race racing simulators designed for immersive gaming experiences. Contact us for more details and pricing.
Can I upgrade my existing gaming PC at Plus Gaming?
Absolutely! We offer various upgrade services including graphics card upgrades, CPU upgrades, RAM upgrades, and more.
What maintenance services do you provide for gaming PCs?
Our maintenance services include system cleaning, thermal paste replacement, software updates, performance optimization, and health checks.
Do you sell gaming laptops?
Yes, we offer a range of gaming laptops from leading brands, ensuring high performance for all your gaming needs.
What is your labor rate for repair and upgrade services?
Our labor rate for repair and upgrade services is $110 per hour.
How can I contact Plus Gaming for support or inquiries?
You can contact us via our website's contact form, by phone, or by visiting our store at 112 Doveton St South, Ballarat Central, Victoria, Australia.
Do you offer custom water cooling solutions?
Yes, we provide custom water cooling solutions to enhance your PC’s performance and keep it running cool during intense gaming sessions. For more information contact us today!
Are there any shipping charges for sending my parts to Plus Gaming?
Shipping and freight charges to Plus Gaming are at the cost of the customer. Customers are responsible for ensuring their PC arrives in good condition. We advise looking into extra coverage when mailing your PC to us.